hidjee Responsible Gaming
Enjoy yourself, stay in control. hidjee believes that every player's safety is the top priority. Learn how to set limits and enjoy gaming in a healthy way.
Our Commitment
hidjee is committed to creating a safe, trustworthy, and responsible gaming environment for players in Bangladesh. We believe online gaming is a form of entertainment — not a source of financial stress or mental hardship.
Responsible gaming means consciously setting limits on your time and money and sticking to them. At hidjee, we provide various tools and features to help players make these decisions. Whenever you feel gaming is getting out of control, our support team is always here for you.
The platform is operated for adults aged 21 and above only. We enforce age verification measures to prevent access by minors.
- Ensuring the safety of all players
- Strictly enforcing the 21+ age limit
- Tools to set deposit and loss limits
- Self-exclusion and time-out options
- 24/7 Bengali live chat support
- Personal data protected with SSL encryption
- A transparent and fair gaming environment
Safe Gaming Tools
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased — it can only be lowered or kept the same. This helps you enjoy gaming within your budget.
Time-Out
Use the time-out feature if you want to take a temporary break. Your account will be automatically inactive for a set period, from 24 hours up to several weeks. During this time, logging in or placing bets will not be possible.
Self-Exclusion
Choose self-exclusion if you need a longer break. You can keep your account closed from 6 months up to permanently. Contact us via live chat or email to activate this option.
Gaming History
View the full history of all your bets, deposits, and withdrawals. Analyse your gaming patterns and stay aware of your spending habits. This transparency and accountability feature is available at all times.
24/7 Support
If you have any concerns or issues with gaming, our Bengali live chat team is here for you 24 hours a day, seven days a week. Get help without judgment — your wellbeing is our priority.
Minor Protection
hidjee is for players aged 21 and above only. Age verification is mandatory to prevent access by minors. Use a strong password to keep your account secure from younger members of your household.
Signs of Problem Gaming
Online gaming is a form of entertainment, but in some cases it can become an addiction. If any of the following signs appear in you, it is time to seek support.
Warning Signs
- Placing more bets to try to recover money you have lost
- Borrowing money from family or friends to fund gaming
- Feeling unable to stop playing
- Lying or hiding the truth about your gaming
- Neglecting work, studies, or family responsibilities
- Giving up sleep or meals because of gaming
- Feeling restless or irritable when you cannot play
- Spending savings or emergency funds on gaming
If these signs appear, do not blame yourself — take action quickly. Being aware of responsible gaming is the first step toward courage.
Ask Yourself
- Am I spending beyond my set budget?
- Is gaming causing problems in my daily life?
- Am I telling myself "just one more time" and keep playing?
- Do I lose my temper when I lose?
- Are my loved ones worried about my gaming?
If the answer to any of these is "yes", speak with our support team. We provide help with full confidentiality.
How to Set Limits
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1
Log in to your account
Access your account on hidjee and open the account settings menu.
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2
Find the "Responsible Gaming" section
Go to the responsible gaming section within settings, where you will find all the options for setting limits.
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3
Choose your preferred limit
Set whichever you need — deposit limit, loss limit, session time limit, or time-out.
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4
Set the amount and duration
Choose how long you want the limit to apply — daily, weekly, or monthly — then save it.
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5
Contact support for self-exclusion
For a long-term break or permanent closure, let us know via live chat or by emailing [email protected].
Deposit Limit Example
Say you want to spend a maximum of ৳1,000 per week. If you set a weekly deposit limit of ৳1,000, no further deposits can be made that week. This removes the risk of going over budget.
When the limit is reached, the system automatically stops accepting further deposits.
21+ Age Limit and Family Protection
For Parents and Guardians
If you have children or teenagers at home, please:
- Never leave your hidjee account logged in unattended
- Use a strong and unique password
- It is advised not to save your password in the browser
- Use parental control software on your devices
Under hidjee's rules, the platform is for players aged 21 and above only. The age verification process is mandatory at the time of registration.
If you believe a minor is using a hidjee account, notify us immediately at [email protected] or via live chat. We will take immediate action.
Help and Resources
You are not alone in dealing with a gaming problem — seeking help is a sign of courage. In addition to hidjee's own support, you can take the following steps.
hidjee Live Chat
Our Bengali support team is ready to listen to you 24 hours a day, seven days a week. Contact us directly on chat to set account limits or for self-exclusion.
Email Support
If you would like help confidentially, email us at [email protected]. Let us know your situation in detail and we will respond promptly.
Read the FAQ
You will find answers to common questions about responsible gaming, deposits, withdrawals, and account matters on our detailed FAQ page.
Frequently Asked Questions
Enjoy Safely — at hidjee
Play responsibly, stay within your limits, and keep gaming a source of enjoyment. Browse our pages to learn more or to get help.